Startup Feature
About
Summary
Talk to your internal knowledge for answers using AI powered chat. Answers are sourced from documents, websites, videos, knowledge bases and chats at scale.
No one could built a successful private alternate to Google. Around 2017 it became clear that ML models are intelligent enough to locate answers to questions asked, we wanted to leverage this wave and improve knowledge access outcomes.
Problem
Mission critical ops like L2 customer support and customer relations in Banking/Insurance/SaaS requires strong awareness of all the product offerings to help customers with their issues. A lot of this knowledge is usually locked under haystacks of siloed documents, knowledge bases, training videos and chats.
Solution
1. Bring CRM to whatever tools that sales reps already use eliminating context-switch.
2. Eliminate manual data entry using AI.
About FalconX
FalconX is a leading global B2B accelerator that is committed to helping startups land and expand in global markets. With a focus on supporting early-stage companies, we provide the resources and expertise necessary for startups to succeed on a global scale.